Conflict Resolution
Facilitated, or managed, conflict can be a mechanism for individual and collective learning and change. Student Conduct and Community Responsibilities (SCCR) believes that provided the resources and means are available, students are the most capable of resolving their own disputes. Services in Alternative Conflict Resolution (ACR) provide educational opportunities for students to improve their conflict resolution skills. Conflict can be a challenge for anyone, so we offer many services to aid students and registered student organization leaders in addressing these issues.
Services Offered
Conflict Coaching
One-on-one discussion between an SCCR staff member and a student in conflict with another who is unwilling to engage in meaningful dialogue. The goal is to identify the resolution approach that best meets the student’s interests and needs.
Facilitated Dialogue
A constructive conversation between two or more students, guided by SCCR staff to increase the potential that students will arrive at a mutually satisfying outcome.
Mediation
A process guided by SCCR staff where students clearly identify their interests, needs, and resolution options. Student Conduct and Community Responsibilities staff may provide suggestions or recommendations. A written agreement will result, and the SCCR staff member will follow up with all parties to make sure it is being fulfilled.
Restorative Justice (RJ)
A discussion process where a student, or designated registered student organization representatives meet with other community members in order to identify actions to repair harm done.
Have a conflict that you would like to resolve?
If you are seeking conflict resolution services described above, please contact our office by emailing SCCRHelp@IllinoisState.edu. If you want to report a possible violation of the Code of Student Conduct, please complete the public incident reporting form.
Contact
Contact the office of Student Conduct and Community Responsibilities for conflict resolution services.
Phone: (309) 438-8621Email: SCCRHelp@IllinoisState.edu
Please note
All email communication from Student Conduct and Community Responsibilities will be through university email accounts only.