Two of our helpful deans greeting people at an event

Dean on Duty

We are here when you have a question or need assistance and don't know who to ask.

Request assistance from the Dean on Duty Report an absence

We can also assist in person or by phone:

Stop by 387 Student Services Building (no appointment needed)
Call (309) 438-2008

The Dean of Students Office is open Monday through Friday, 8 a.m.-4:30 p.m., except during University closure periods. Requests for assistance will be received and responded to when the office is open. If you have an emergency after our normal weekday business hours or on the weekend, please call Student Counseling Services at (309) 438-3655 (for a mental health-related emergency) or the Illinois State University Police Department at 911 or (309) 438-8631 (all other emergencies).

Unsure how the Dean on Duty can help?

The Dean on Duty is available to listen, assist in gathering information, serve as a referral source, or help students/family members navigate through the University. Students most commonly consult with the Dean on Duty when they are managing an extended absence, considering withdrawal from the current semester, overwhelmed by a family or personal emergency, or have a concern about a class or instructor.

Are you a faculty or staff member seeking assistance for a student?

The Guide to Helping Students Get Help is designed to help faculty/staff know where to refer a student for help. The Dean on Duty is also available by phone or walk-in to consult with faculty and staff members.