Two of our helpful deans greeting people at an event

Dean on Duty

When you don’t know who to ask, ask the Dean on Duty.

Each weekday from 8 a.m.-4:30 p.m., an Associate Dean of Students is available to listen, assist students in gathering information, serve as a referral source, and help students navigate through the University. Students most commonly visit with the Dean on Duty when they are anticipating or returning from an extended absence, are considering withdrawal from the current semester, are overwhelmed by a family or personal emergency, or have a concern about grading or other classroom issues, but a student should not hesitate to ask other questions. When you don’t know who to ask, ask the Dean on Duty.

The Dean on Duty is also available to consult with faculty and staff members who may be concerned about a student or looking for advice on how to appropriately refer a student.

If you have an emergency after our normal weekday business hours or on the weekend, please call the Student Counseling Services main number at (309) 438-3655. You will be given the option to press "2" to speak to a counselor immediately, or dial 1 (855) 256-2188. The counselor will provide information, support, referrals, and, if needed, will arrange for emergency services.

Submit Your Question

Before You Ask

You can ask in person by stopping by our office in the Student Services Building room 387 or call (309) 438-2008.
Email will only be replied to during academic business hours. (Monday – Friday, 8:00 a.m. - 4:30 p.m.) Any emails sent after business hours will be answered the next academic business day.
In some situations, the Dean on Duty may need to talk with you in person or over the telephone to provide you with the best support.